Data Protection Policy

Db990 Privacy Policy – How We Keep Your Data Safe

Your privacy is our top priority at db990. Find out exactly how your personal data is collected, stored, and protected — all explained transparently, right here.

Last updated: January 2026

Your Privacy Is Our Responsibility: By using the db990 platform, you consent to this Privacy Policy. We never sell your personal data or transfer it to unauthorized third parties.

01 Introduction & scope

This Privacy Policy explains how db990 (also referred to as "we", "the Platform", or "the Site") collects, uses, stores, and protects the personal information of our users. This Policy applies to all db990 services, including the website, mobile app, and any associated platforms.

We believe that every user's privacy is a fundamental right. That is why we apply the highest standards of technology and practice to protect your data. Our Privacy Policy is built in accordance with international data protection standards.

Db990's Privacy Policy is fully aligned with the applicable laws and regulations of Bangladesh. If you disagree with any part of this Policy, please discontinue use of our platform and contact our support team.

02 Data collection

Db990 collects your information in several ways. Below is a detailed breakdown of what types of data are collected and how.

Type of data Example Collection methods
Identity information Name, date of birth, national ID number At the time of registration
Contact information Mobile number, email address During registration and verification
Financial Information BKash/Nagad number, transaction history During deposits and withdrawals
Device information IP address, browser, operating system Automatically
Usage data Game history, login times, session data While using the platform
Communication records Support chat logs, email messages When contacting support

KYC Verification: db990 conducts KYC (Know Your Customer) verification to meet legal obligations. This process may involve collecting copies of your identity documents, which are stored with the highest level of security.

03 Data usage

Db990 uses the information it collects solely for the purposes listed below. We never use your data for any unauthorized purpose.

  • Account Management: To verify your registration, login, and account security.
  • Payment processing: To process deposit and withdrawal transactions.
  • Identity verification: To conduct KYC procedures and prevent fraud and money laundering.
  • Providing support: To resolve your complaints and queries quickly and effectively.
  • Personalized experience: To recommend games and offers tailored to your preferences.
  • Security assurance: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Platform improvement: To analyze and improve service quality and the overall user experience.

Db990 may send you important updates, promotional offers, and security-related messages. You can opt out of marketing communications at any time.

04 Data storage & security

Db990 uses the latest technology to keep your data secure. Our servers are hosted in internationally certified data centers and are monitored around the clock, 24/7.

  • SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Data encryption: Sensitive data is always stored in encrypted form.
  • Firewall protection: Multi-layer firewalls prevent unauthorized access.
  • Regular audits: Regular security audits are conducted by independent third parties.
  • Two-factor authentication: An extra layer of security is added to account access.

Your data is retained for as long as your account remains active or as required to fulfill legal obligations. Certain data may be kept for a defined period after account closure in accordance with applicable regulations.

Our security commitment: In the event of a security breach, db990 will notify affected users as quickly as possible in accordance with legal obligations and will take the necessary steps to mitigate any harm.

05 Sharing data with third parties

Db990 never sells your personal data. However, information may be shared with specific third parties in the limited circumstances outlined below:

  • Payment providers: To process transactions with mobile banking providers such as bKash, Nagad, and Rocket.
  • Game Providers: Gameplay data shared with Live Casino and slots software providers.
  • Legal Authorities: To government agencies when required by court order or legal obligation.
  • Technology service providers: With cloud hosting and security service providers, who operate under strict confidentiality agreements.

All third parties listed above are required to comply with db990's privacy standards. They may only use your information for the specified purpose and for no other use.

Please note: db990 never sells or shares your data with advertisers or data brokers.

06 Cookie Policy

Db990's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

  • Essential cookies: Essential for the platform to function properly. The site cannot operate without these.
  • Functional Cookies: To remember your preferences, language settings, and login state.
  • Analytics cookies: To collect anonymized data for understanding site traffic and user behavior.
  • Security cookies: To detect fraud and keep your account secure.

You can manage cookies by adjusting your browser settings. Please note that disabling essential cookies may affect the proper functioning of some services.

07 Your Rights

Every registered user on db990 has the following rights regarding their personal data:

Right to access your data

You can request to know what information we hold about you.

Right to rectification

You may request corrections to any inaccurate or incomplete information.

Right to erasure

You may request the deletion of your data under certain conditions.

Right to restrict processing

You may request that we restrict the processing of your data in certain circumstances.

Right to data portability

You can request a copy of your data in a machine-readable format.

Right to Object

You may object to marketing communications or certain types of data processing.

To exercise any of the rights listed above, please contact our support team. We will typically respond to your request within 30 business days.

08 Privacy of minors

Db990 is strictly an adults-only (18+) platform. We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has registered on db990, please contact our support team immediately. We will resolve the matter promptly and effectively.

09 Policy updates

Db990 may update this Privacy Policy as needed. Any changes will be published on this page with a revised date. For significant changes, registered users will be notified via email or platform notification.

Continued use of the platform after any policy update will be considered acceptance of the revised terms. We recommend reviewing this page regularly.

10 Contact

Contact us for any questions, complaints, or requests regarding this Privacy Policy. Our data protection team is always ready to assist you.

Email: [email protected] — Send any privacy-related requests to this address. We typically respond within 24–48 hours.


Why is your data safe at db990?

We don't just make promises — we back them up with technology and process

256-bit SSL encryption

All data transfers on db990 are protected by bank-grade SSL encryption. Your payment details and personal information are always encrypted — no one can intercept them in transit.

Regular security audits

Db990's systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed immediately to ensure your data remains protected at all times.

KYC verification process

Our rigorous KYC process ensures that only verified individuals can open an account. This prevents fraud and identity theft, keeping all users safe.

Your data is never sold

Db990 never sells your personal data to advertisers or data brokers. Your information is used solely to provide our services and for no other commercial purpose.

Your Data, Your Control

At db990, you can view, correct, or request deletion of your data at any time. You have full control over your personal information.

24/7 security monitoring

Our security team monitors systems around the clock, 24 hours a day. Any suspicious activity is detected instantly and acted upon without delay.


Privacy FAQs

Answers to what users want to know

db990 only collects the information necessary to complete transactions. Your bKash, Nagad, or Rocket PIN is never stored. Payment processing is handled directly through the secure gateway of the respective mobile banking service.

db990 uses internationally certified data centers that maintain the highest security standards. All data transfers are encrypted, and international data protection standards are strictly followed.

Yes, you can opt out of marketing communications at any time. Go to your account settings and update your notification preferences, or send a request to our support team. Please note that account security and transaction-related messages will still be sent.

Most personal data is deleted upon account closure. However, certain transaction records may be retained for a specified period to comply with legal obligations such as anti-money laundering laws. Once that period has passed, all remaining data is permanently deleted.

db990 collects general location data via your IP address, primarily for security and fraud prevention purposes. We do not perform GPS or real-time location tracking. Mobile app users can manage location access through their device settings.

Choose db990 for safe gaming

Your privacy and security are our highest priority. Register at db990 and enjoy the best online gaming experience in Bangladesh in a completely safe environment.

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